Untitled Note
By: Anonymous5/11/20232 views Public Note
For | - Resolved by Jam
Case ID:
Incontact ID:
Company Name:
RC#:
User ID:
Total DLs:
Caller Name:
Callback Number:
Verified Email:
Account Verified:
Admin / User:
Issue:
•
•
•
•
•
Troubleshooting Done:
•
•
•
•
•
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FOR CASE CLOSURE
Case:
CX agreed to close case: Y
Any other open case/s: N
Test Reso: Y
CSAT spiel: Y
Need intervention: N
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