Untitled Note
By: Anonymous3/1/20232 views Public Note
Customer Name: Aili
RingCentral Number: 3462025717
UID:3142440020
InContact ID:460544158211
Extension #:
Best callback number:
Email address:
Customer's preferred callback time (with timezone):
Admin: Y/N
Account Verified: Y/N
Issue: The cx needs help to login into her RC account and change the email address
Troubleshooting: Assisted the cx in changing the admin email address and also updated the Billing Contact Information properly
Recap: Y/N
Support Site provided: Y/N
Survey Spiel: Y/N
For (Customer’s Name)_Issue_Assisted / Resolved by Pablo