Untitled Note
By: Anonymous7/18/20232 views Public Note
Hi Team,
Case number: 19464893
Agent Name: Abner Osorno
Supervisor name: Heather Wilson
Subject: T2 Escalation
Invalid escalation Reason: No T2 template
Actual step(s)/Info Missed: More TS needed
Resolution/Recommendation: Replicate on your end, try reinstalling, checking with different devices