Untitled Note

Customer Name: Adrian Salinas RingCentral Number:8005808240 UID:2579225008 InContact ID:462810867554 Extension #:1010 Best callback number: 9724672163 Email address: Customer's preferred callback time (with timezone): Admin: Y/N Account Verified: Y/N Issue: SMS issues sending images and Google dropping like locations or messages with "@" from the 8005808240 number Troubleshooting: Advised the cx that the account needs to be TCR registered first in order to have the SMS working properly. Cx understood Recap: Y/N Support Site provided: Y/N Survey Spiel: Y/N For (Customer’s Name)_Issue_Assisted / Resolved by Pablo