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Customer Name: Oscar ( IT Manager) Main Company ????#: (317) 773-9073 Extension #: 3494 Best callback number: (812) 552-8221 Email address: orichter@helmerinc.com Contact ID: 464734598027 Case#: 18634744 UID: 365461040 Issue : some call are dropping for inbound or outbound since 05/24 at 2:30 pm, cx was advised it could be due to conetivity issues since some users were using cellular data, cx mention is is getting better now and we are gonna be monitoring this tomorrow morning I will call the cx