Untitled Note
By: Anonymous4/26/20232 views Public Note
Incontact ID:463255461426
UID: 62747247007
RC Phone Number:
Customer First and Last Name: Frank Martinez
Extension #:106
Callback #: 5626445530
Email Address:
Account Verified:
Admin: yes
Description Information: TCR department called because he does not use the ring central phone number for SMS opt-out and disabled the SMS
Set ETA:
Troubleshooting:
Resolution:
Recap: Y/N
Gain Agreement to close the case: Y/N
Promoted Support Site: Y/N
Promoted Survey: Y/N
SAT Prediction: 10
I am resolving the case now: Y/N
Attached KB Article: Y/N