Untitled Note

Chat ID:  CLI:  Mobile number:  Name of contact (if non account holder):  IDV passed/failed:  Reason for contact: Resolution provided: Timeframe (if applicable): N\A  Upsell/recontract (if accepted): N\A  Agreed offers: N\A  Complaint Raised/Updated or De-escalated: N\A Chat ID:  CLI:  Mobile number:  Name of contact (if non account holder):  IDV passed/failed:  Reason for contact: Resolution provided: Timeframe (if applicable): N\A  Upsell/recontract (if accepted): N\A  Agreed offers: N\A  Complaint Raised/Updated or De-escalated: N\A Chat ID:  CLI:  Mobile number:  Name of contact (if non account holder):  IDV passed/failed:  Reason for contact: Resolution provided: Timeframe (if applicable): N\A  Upsell/recontract (if accepted): N\A  Agreed offers: N\A  Complaint Raised/Updated or De-escalated: N\A Chat ID:  CLI:  Mobile number:  Name of contact (if non account holder):  IDV passed/failed:  Reason for contact: Resolution provided: Timeframe (if applicable): N\A  Upsell/recontract (if accepted): N\A  Agreed offers: N\A  Complaint Raised/Updated or De-escalated: N\A Chat ID:  CLI:  Mobile number:  Name of contact (if non account holder):  IDV passed/failed:  Reason for contact: Resolution provided: Timeframe (if applicable): N\A  Upsell/recontract (if accepted): N\A  Agreed offers: N\A  Complaint Raised/Updated or De-escalated: N\A Chat ID:  CLI:  Mobile number:  Name of contact (if non account holder):  IDV passed/failed:  Reason for contact: Resolution provided: Timeframe (if applicable): N\A  Upsell/recontract (if accepted): N\A  Agreed offers: N\A  Complaint Raised/Updated or De-escalated: N\A