Untitled Note

Incontact ID:463112573301 UID:2506112020 RC Phone Number: 4388756997 Customer First and Last Name: Theodore Panaritis Extension: 102 Callback #: 146791165 Email Address: Account Verified: Y Admin: Y Description Information: the client called because he would like to close the case 18294036 Set ETA: Troubleshooting: Resolution: Recap: Y Gain Agreement to close the case: Y Promoted Support Site: Y Promoted Survey: Y SAT Prediction: 10 I am resolving the case now: Y Attached KB Article: Y Incontact ID: UID: RC Phone Number: Customer First and Last Name: Extension #: Callback #: Email Address: Account Verified: Admin: Y Description Information: Set ETA: Troubleshooting: Resolution: Recap: Y/N Gain Agreement to close the case: Y/N Promoted Support Site: Y/N Promoted Survey: Y/N SAT Prediction: 10 I am resolving the case now: Y/N Attached KB Article: Y/N