Untitled Note

Link: https://support.engagement.dimelo.com/contents/64b996bcbd0e5496514ab4de UID: 62108104016 RC Phone Number: (281) 962-8780 Customer Name: Tony Le Company Name: Patterson-UTI Management Services LLC. Call back #: (281) 816-3292 Email Address: tony.le@patenergy.com Number of DLs: 1304 Account Verified (Admin): Y Ext. # Issue / Customer Request: I would like to disable security notification but not sure which option is on the list TS Performed: Complete step-by-step documentation The extension that got the email was 107145, checked the extension's notifications to disable the option Checked all the following notifications as well that could send the notification: 348156 - 139140 - 719319 - 607010 - 998159 - 608161- 608149 - 725064 - 264309 - 267434 Resolution: How the issue was resolved Disabled the status notifications from the extensions and the cx agreed to close the case and end the chat Case Number: 19491234 Resolved? Y PKI/JIRA: (if any) N/A Link of Feature Request Submitted: N/A Link of Self-help options provided: N/A Customer Sentiment/Verbatim:statement from the customer SAT Pred: 7-8 For intervention - Y/N?: N Reason for Intervention: N/A Endorsed to TL/SME?: N This case will be tagged as resolved. At the end of this chat, we would be sending out a survey at _________ to get feedback and understand what you liked or prefer or whether we did well overall, and/or if we have any opportunity/s that we can improve on as it relates to your experience. This will not take a minute of your time, I really appreciate your feedback. For additional information, please visit the link support.ringcentral.com. You can type in keywords to search for articles you needed. Thank you for choosing RingCentral. Have a great day! Disconnected email Hello ____, This is Ian. from RingCentral. Your CHAT session was abruptly disconnected. Here's an article that you might want to check to solve your issue: xxxxxx Please let us know if you still need assistance by replying to this email. You can also engage us again through CHAT or by calling 888-898-4591 opt.3 For now, the case will be kept open and your account under close monitoring. Should we fail to receive an update from your case will be automatically closed after 24 hours. Regards, Ian RingCentral Technical Chat Support