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Link: https://support.engagement.dimelo.com/contents/64a886757133686e436c309a UID: 2244910005 RC Phone Number: (907) 276-2400 Customer Name: S1 Support Email Address: ARTC.support@s1technology.com Description: Wanted to know how to set up module extensions on yealink phones Troubleshooting: Explained to the cx how to connect the modules and they said it was all Resolution: After the info agreed to close the case Link: UID: 476883022 RC Phone Number: Customer Name: Daniel Urbino Email Address: DANIEL@RIDE1UP.COM Description: Troubleshooting: Resolution: Case #: 19249145 UID: 573404048 Issue: Need to assign the phone 805e0cdf7b19 to ext 185 but can't see the option KB of Keywords used on the Support site: Assign unassigned phone Help needed: Can you change the phone the ext 185 has to the phone 805e0cdf7b19 that is unassigned in the account? This case will be tagged as resolved. At the end of this chat, we would be sending out a survey at _________ to get feedback and understand what you liked or prefer or whether we did well overall, and/or if we have any opportunity/s that we can improve on as it relates to your experience. This will not take a minute of your time, I really appreciate your feedback. For additional information, please visit the link support.ringcentral.com. You can type in keywords to search for articles you needed. Thank you for choosing RingCentral. Have a great day! Disconnected email Hello _____, This is Ian. from RingCentral. Your CHAT session was abruptly disconnected. Here's an article that you might want to check to solve your issue: xxxxxx Please let us know if you still need assistance by replying to this email. You can also engage us again through CHAT or by calling 888-898-4591 opt.3 For now, the case will be kept open and your account under close monitoring. Should we fail to receive an update from your case will be automatically closed after 24 hours. Regards, Ian RingCentral Technical Chat Support