Untitled Note
By: Anonymous5/22/20232 views Public Note
Incontact ID:
UID:
RC Phone Number:
Customer First and Last Name:
Extension #:
Callback #:
Email Address: yes
Account Verified: yes
Admin: Y
Description Information:
Troubleshoot:
Resolution:
Recap: Y
Gain Agreement to close the case: Y
Promoted Support Site: Y
Promoted Survey: Y
SAT Prediction: 10
I am resolving the case now: Y
Attached KB Article: Y/N