Untitled Note

Customer Name: Wilbert Blackmon RingCentral Number: UID:670995009 InContact ID:460217861742 Extension #: 101 Best callback number: none Email address: blackmon_wilbert@yahoo.com Customer's preferred callback time (with timezone): Admin: Y/N Account Verified: Y/N Issue: The cx wants to sign into his account and finish registering to enable the SMS feature Troubleshooting: I was able to guide the cx on how to fill out the TCR registry on the admin portal properly Recap: Y/N Support Site provided: Y/N Survey Spiel: Y/N For (Customer’s Name)_Issue_Assisted / Resolved by Pablo