Untitled Note

Hi Team, Case number: 19639029 Agent Name: Keyla Palacios Supervisor name: Dilan Garcia Subject: Outgoing fax transmision result Invalid escalation Reason: Missing T2 template. No further ts made, Fax logs Actual step(s)/Info Missed: Fax logs, replicate issue on your end, more TS needed before escalating Resolution/Recommendation: Follow articules -https://support.ringcentral.com/mvp/fax/setting-fax-notifications.html -https://support.ringcentral.com/article-v2/Fax-Unable-to-receive-Fax-Transmission-Result-notification-emails-RingCentral.html?brand=RC_US