Untitled Note

Customer Name: Christina UID: 617242009 InContact ID: 459967071078 Extension #: 101 Best callback number: 559 570 0488 Ring central number: 559 570 0488 Email address: jeff@bupfresno.com Customer's preferred callback time (with timezone): Admin: Y/N Y Account Verified: Y/N Y Issue: The customer is trying to set up a desktop phone Yealink to have this working. Troubleshooting: (steps taken to address the issue) When checking the status of the phone was ordered in progress but this one was already received by the customer. Recap: Y/N Support Site provided: Y/N Survey Spiel: Y/N