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Link: https://support.engagement.dimelo.com/contents/660f1c17490341000635b3b6 RC Phone Number: (855) 577-9764 Call back #: (209) 554-8878 Email Address: itdept@ypmg.com Number of DLs: 20 Account Verified (Admin): Y Ext. # 0 Issue / Customer Request: Case# 22591132 | Some incoming calls play a message "No Routing Found" TS Performed: Checked the call from (209) 577-1200 to (559) 334-3119 on 04/04/2024 2:20 PM The call shows a forward to the number 116613360622 Found the forwarding on the user's "Forward all calls" advised to remove the first 1 and test Resolution: Cx will test and reach back later Case Number: 22937509 Resolved? Y/N Customer Sentiment/Verbatim: Reason for Intervention: N/A Endorsed to TL/SME?: N/A At the end of this chat, we would be sending out a survey at _________ regarding my service, I would appreciate the feedback! For additional information, please visit the link support.ringcentral.com. If you need further help, you can also create a case by clicking Contact Support on that page. Thank you for choosing RingCentral. Have a great day! CNR email Hi _____, Good day! I would like to follow up with your concern regarding ____ with case _____. Kindly reply to this email so we can update and/or close this case accordingly. This case will be closed within 96 hours if no response is received due to inactivity. Should you need urgent assistance, please feel free to call our support line at (888) 898-4591 and give your reference case number ____. Thank you for choosing RingCentral as your communications provider. Sincerely, Ian RingCentral | Technical Support ad as dasdasdadasada da