Untitled Note

Customer Name: Geovanni RingCentral Number: UID:1280807020 InContact ID:461196863874 Extension #:101 Best callback number:4089102069 Email address: Customer's preferred callback time (with timezone): Admin: Y/N Account Verified: Y/N Issue: call forwarding issues 3 phone lines for 3 businesses cx wants to swap his main company number(888) 821-4020 to (888) 436-4391 Troubleshooting: there was a billing error, the cx needs to update the billing info, cx refused to and started insulting me all the call unable to continue the call Recap: Y/N Support Site provided: Y/N Survey Spiel: Y/N For (Customer’s Name)_Issue_Assisted / Resolved by Pablo