Untitled Note

By: Anonymous2/23/20232 views Public Note
Customer Name: Jordy Stoker RingCentral Number: 8888364329 UID: 935760048 InContact ID:460329610817 Extension #:999999 Best callback number: 8056621556 Email address: Customer's preferred callback time (with timezone): Admin: Y/N Account Verified: Y/N Issue: 17635339 17634093 Cx is calling regarding the open cases. She sent ntd.helpdesk@ringcentral.com an email today with a list of priority numbers she needs to be restored but hasn't gotten any response so she wants to know if we received them Troubleshooting: Helped the cx on restoring the list of the 22 prioritized numbers to the account and swapped them successfully Recap: Y/N Support Site provided: Y/N Survey Spiel: Y/N For (Customer’s Name)_Issue_Assisted / Resolved by Pablo

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