Untitled Note
By: Anonymous2/23/20232 views Public Note
Customer Name: Jordy Stoker
RingCentral Number: 8888364329
UID: 935760048
InContact ID:460329610817
Extension #:999999
Best callback number: 8056621556
Email address:
Customer's preferred callback time (with timezone):
Admin: Y/N
Account Verified: Y/N
Issue: 17635339 17634093 Cx is calling regarding the open cases. She sent ntd.helpdesk@ringcentral.com an email today with a list of priority numbers she needs to be restored but hasn't gotten any response so she wants to know if we received them
Troubleshooting: Helped the cx on restoring the list of the 22 prioritized numbers to the account and swapped them successfully
Recap: Y/N
Support Site provided: Y/N
Survey Spiel: Y/N
For (Customer’s Name)_Issue_Assisted / Resolved by Pablo