Untitled Note
By: Anonymous5/26/20222 views Public Note
( SAMPLE )
Incontact ID: 00000000
RC#: 15330746
User ID: 3055919576
Caller Name: nick
Email: mike.lopez@ringcentral.com
Callback: 9547704703
Account Verified: Y
Admin/User / ext: 142
Issue: trying to log in RC app for the new phone, cx forgot the password
Troubleshooting:
1. reset password ext 142 for temporary password
2. cx able to log in to the RC app