Untitled Note
By: Anonymous12/15/20212 views Public Note
Incontact ID: 194057005700
RC Number: (352) 748-1880
Caller's Name: Ammar
UID: 250996035
Callback Number: 352 636 2135
Email: amousadds@yahoo.com
Number of DL: 5
Troubleshooting:
> Call transferred from T1
> Phone is not working
> Phone has not been used for 3 months already
> Customer tried to plug in the phone to a working location but still getting no network error
Polycom VVX 311 Gigabit Ethernet Phone
Serial Number: 64167F1A5082
WD Manager - OM Desk - Ext. 103
DL: 192.168.5.25
Status: Online
> Did a test call
> Customer said she didn't get it
> No error results in AI unser session logs
800103594035
Resolution:
Close Case:
Promoted Support Site: