Originally the front desk phone was set up to be connected to a past employee's phone, but I will need to take over the inbox in order to forward calls to the appropriate parties

UID: 2515948036 RC Number: (307) 249-2020 Name: Joe Burckhard Email: jburckhard@freedomfuels.com Callback: 7012405983 Verified: Issue: hey Aldwin. Can i have two users tied to the same phone line? We have two associates in our AR/AP team and they each have a desktop phone but i dont need individual numbers assigned to them. Can we have both phones ring when the same number is dialed? Resolution: advise user that we need to add another user extension for Valerie. Valerie doesn't have a extension user will think of it and will chat back. UID: 1860560021 RC Number: (312) 291-8431 Name: Emily Michael Email: emily@donnamondi.com Callback: 312-291-8431 Verified: Issue: I am trying to re-record out greeting But we don't use the IVR feature Resolution: advise user that the call to  (312) 291-8431 will be routed to call queue ext.1001 advise user to update the call queue greeting. idle user EOC UID: 1368176021 RC Number: : (714) 429-1405 Name: Giovanna Taft Email: giovanna@enzomilano.com Callback: 714-8836606 Verified:Y Issue: I need to fix my phone lines for some reson my main line is transfering to ext 107 can you change to 106 Resolution: walk through user on how to update SQ for ext.106 walk through user on how to bypass company greeting and route call to ext.106 created CAR under ext.106 that will route all main line incoming call to 843) 233-9632 explained to the user that once we route the call directly to the external number there's no option for us to return back the call to the RingCentral network -advise user to contact the carrier of the external number and ask them to configure the cal UID: 3248851008 RC Number: (415) 848-7200 Name: Hallie Email: hhill@publiclawgroup.com Callback: 415-848-7237 Verified: Issue: Hello, my ring central number is already registered and connected on my devices, but is there a way I could add the front desk phone to my calls as well? Originally the front desk phone was set up to be connected to a past employee's phone, but I will need to take over the inbox in order to forward calls to the appropriate parties Note; User ext.7237 wants to receive all missed call of ext.7243 need to create a call queue and add ext.7237 as member once CQ is created,configure ext.7243 call handling and route all calls to the call queue that will be created for ext.7237 need to create a call queue as ext.7237 is only using a RingCentral App idle user EOC UID: RC Number: Name: Email: Callback: Verified: Issue: Resolution: UID: RC Number: Name: Email: Callback: Verified: Issue: Resolution: UID: RC Number: Name: Email: Callback: Verified: Issue: Resolution: UID: RC Number: Name: Email: Callback: Verified: Issue: Resolution: UID: RC Number: Name: Email: Callback: Verified: Issue: Resolution: UID: RC Number: Name: Email: Callback: Verified: Issue: Resolution: UID: RC Number: Name: Email: Callback: Verified: Issue: Resolution: UID: RC Number: Name: Email: Callback: Verified: Issue: Resolution: UID: RC Number: Name: Email: Callback: Verified: Issue: Resolution: UID: RC Number: Name: Email: Callback: Verified: Issue: Resolution: UID: RC Number: Name: Email: Callback: Verified: Issue: Resolution: UID: RC Number: Name: Email: Callback: Verified: Issue: Resolution: UID: RC Number: Name: Email: Callback: Verified: Issue: Resolution: UID: RC Number: Name: Email: Callback: Verified: Issue: Resolution: UID: RC Number: Name: Email: Callback: Verified: Issue: Resolution: UID: RC Number: Name: Email: Callback: Verified: Issue: Resolution: UID: RC Number: Name: Email: Callback: Verified: Issue: Resolution: UID: RC Number: Name: Email: Callback: Verified: Issue: Resolution: UID: RC Number: Name: Email: Callback: Verified: Issue: Resolution: UID: RC Number: Name: Email: Callback: Verified: Issue: Resolution: UID: RC Number: Name: Email: Callback: Verified: Issue: Resolution: UID: RC Number: Name: Email: Callback: Verified: Issue: Resolution: UID: RC Number: Name: Email: Callback: Verified: Issue: Resolution: UID: RC Number: Name: Email: Callback: Verified: Issue: Resolution: UID: RC Number: Name: Email: Callback: Verified: Issue: Resolution: UID: RC Number: Name: Email: Callback: Verified: Issue: Resolution: UID: RC Number: Name: Email: Callback: Verified: Issue: Resolution: UID: RC Number: Name: Email: Callback: Verified: Issue: Resolution: