Untitled Note

Customer Name: Reno Francano RingCentral Number:7146627760 UID:1492507011 InContact ID:459213823015 Extension #:101 Best callback number:9495031008 Email address: Customer's preferred callback time (with timezone): Admin: Y/N Account Verified: Y/N Issue: Cx canceled his account for Feb 10 and he wants to transfer his number 7146627760 to Google voice Troubleshooting: Advised the cx to talk to Google voice support to do the transfer , billing telephone or account number would be our main company number, PIN is 0000 or blank and it needs to be completed before Feb 10 that the account will get closed and once the port out is completed he can give us a call back to make sure the account is closed properly Recap: Y/N Support Site provided: Y/N Survey Spiel: Y/N For (Customer’s Name)_Issue_Assisted / Resolved by Pablo