Untitled Note

Incontact ID: 457405409991 RC#: 9567024195 User ID: 151243049 Caller Name: louis espino Email: tsw.lois@gmail.com Callback Number: 9563584224 Account Verified: Y/N Admin/User: 104 DL's: 3 Issue:9563584224 when they called 9565800030 it will go to a certain extension // ext 102// *9565800030 is currently assigned to 103 *9567024195 route to 101 and will ring 104 IC :457405413741 Troubleshooting: *assigned 9565800030 to ext 102 * set call handling to ring to 104 *create a call queue for it to ring to ext 104 /////////////////////////////////////////////////////////// Sample: Incontact ID: RC#: User ID: Caller Name: Email: Callback Number: Account Verified: Y/N Admin/User: Issue: Troubleshooting: /////////////////////////////////////////////////////////////