Untitled Note

Customer Name: Yolanda UID: 757684048 InContact ID: 2162104641 Extension #: 101 Email address: preciouslildiamonds@gmail.com Admin: No Account Verified: Yes Issue: The customer was having issues logging into her account. Troubleshooting: -The customer was having issues resetting the password on her own. -Password manually changed -Advised to change it once she has access. Recap: Yes Support Site provided: Yes Survey Spiel: Yes