Untitled Note

Incontact ID: RC#: User ID: Caller Name: Email: Callback Number: Account Verified: Y/N Admin/User: Issue: Troubleshooting: D1 - Submit to LSP D2 - Reply from LSP if(rejected) = go back to D1 D3 - RC will ask "when can we port the number" to LSP D4 - LSP Transfer date confirmation D5 - Release Porting (Number Transfer) - Transferring a number from one provider to another. Port-in - Transferring a number from one provider to RC Port-in Inquiry -Checking the status Port-out - Transferring a number from RC to another provider Neustar = history of numbers Lergerator = the availability to port the number 1. 197D || Vonage 2. 856G || RCLEC INC. 3. 0121 || Frontier Communications 4. 856G || RCLEC INC 5. 7229 || MCIMETRO ACCESS TRANSMISSION SERVICES LLC 6. 9348 || CBTS TECHNOLOGY SOLUTIONS LLC 7. 856G || RCLEC INC. 8. 8824 || LEVEL 3 COMMUNICATIONS LLC 1. 6960-IQNT>28-Bandwidth>4-Level3 2. 6960-IQNT>4-Level3 3. 67-RCLEC>6960-IQNT>28-Bandwidth>4-Level3 4. 67-RCLEC>6960-IQNT>28-Bandwidth>4-Level3 5. 6960-IQNT>28-Bandwidth>4-Level3 6. 4-Level3 7. 4-Level3 is there any scenario where there are 2 or more owners for account? total number of lines included virtual number? what's the difference between the cases on the top and on the right? if we see new status but its above 20 lines were not going to assist? SCP > Verified > access SF acct > "For CXNAME | ISSUE - Assisted/Resolved by AGENT NAME" find current owner Total accounts DL's total number of lines cases