Untitled Note

(Cancellation) "I have canceled your membership, and you will get a confirmation email from Netflix shortly to the email on your Netflix account" "If you wish to rejoin, you can easily rejoin at any time. If you rejoin within 10 months, all of your profiles, lists, viewing history, and game play progress will still be available when you sign in" "You will be able to continue using Netflix through your prepaid period, which ends on (Membership Date above) ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- (Ghost Call / Dead Air) "Hello, I can't hear you. If you can hear me, please try hitting the mute button on your phone" "Hello, I still can't hear you. If you can hear me, please call back through the app or with the number provided on our Help Center. I will now be disconnecting this call. Thank you for choosing Netflix" ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- (Poor Quality) "Hello, we may have a bad connection. Can you hear me" "Hello, I can't hear you due to a bad connection. If you can hear me, please disconnect the call and try again, or visit our Help Center at help.netflix.com for other ways to contact us. Thank you for choosing Netflix" ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- (IVR - Secure Automated System) Locating an Account / Verify Account / Add or Change MOP "To find your account in our system, I can use the credit or debit card you use to pay for Netflix. You can enter it directly into our secure automated system. When you’re done, you will be routed back to me . Please don’t forget to press # (pound or hash) after you enter your card number. Just tell me when you're ready so I can transfer you"