Untitled Note

We want to ensure we can provide full satisfaction on your concerns today. I collaborate with my Supervisor and here's what we have for you. As our valued customer, we will provide you a one time courtesy credit for the . We do not normally provide adjustments to this amount but we want to provide a positive customer experience for you today. I hope that somehow this is favorable for you. Given this adjustment will be granted, would you considered this issue resolved , happy and satisfied with the resolution provided?