Untitled Note

VOLUNTARY CHANGES=customer's request/ customer initiate changes only up until the issued date Reissue ticket: ezr and navigator (e-ticket reissued wizard) schedule irrops: EZR ATRE= call rates/ help in pricing tickets reverse check-in divide PNR= if the ticket consist of 4 then one of them doesn't want to continue their travel =================================================== MAY I KNOW YOUR NAME AND THE CONFIRMATION NUMBER?// CAN WE HAVE THE CONFIRMATION NUMBER? BEFORE WE PROCEED, I'LL ASK SOME SECURITY QUESTIONS IN ORDER TO VERIFY YOU FLIGHT INFORMATION, WOULD THAT BE FINE? SURE. I'D BE GLAD TO CHANGE YOUR... (I AM HOPING FOR YOUR SUCCESSFUL SURGERY AND A FAST RECOVERY) By the way, for you to lessen your effort on calling us back, you can just change your flight on your end by just visiting our website, it's united.com. SCHEDULE CHANGE= INVOLUNTARY IRROPS= VOLUNTARY what we can do here is to use your ticket for future flight credit for yo MKHBMK