Untitled Note

-------------------------------------------------------------------- Incontact ID:198432051402 User ID:345551048 Caller Name: Jhon Callback Number: 5614139754 ext 202 Verified Email: jhonathanr@servpro10207.com Account Verified: Y Admin/User:Y Issue: 14931843/calls after hours are not being routed to after hours call queue ext 1 Troubleshooting: Can not replicate since cx company are operational Verified that the call routing has been set up correctly Advised to reach back to us afterhours ----------------------------------------------------------- Incontact ID: User ID: Caller Name: Callback Number: Verified Email: Account Verified: Y Admin/User: Issue: Troubleshooting: -------------------------------------------------------------------- Incontact ID: User ID: Caller Name: Callback Number: Verified Email: Account Verified: Y Admin/User: Issue: Troubleshooting: ----------------------------------------------------------- Incontact ID:198432075410 User ID:62401478023 Caller Name: Greg Callback Number: Verified Email: Account Verified: Y Admin/User:Y Issue: 14999890 Troubleshooting: -------------------------------------------------------------------- Incontact ID:198432206577 User ID:3514070020 Caller Name: charly Callback Number: Verified Email: Account Verified: Y Admin/User: Issue: 15001534 Troubleshooting: ----------------------------------------------------------- Incontact ID:198432252934 User ID:2549027008 Caller Name: Callback Number: 3022958760 ext Verified Email: Account Verified: Y Admin/User:N Issue: 8774/chnage password Troubleshooting: -------------------------------------------------------------------- Incontact ID:198432283712 User ID:1270169020 Caller Name:Danny Callback Number: 8052302680 ext 105 Verified Email: Account Verified: Y Admin/User: Issue: Troubleshooting: ----------------------------------------------------------- Incontact ID:198432323608 User ID:284641023 Caller Name: Melanie Callback Number: Verified Email: Account Verified: Y Admin/User: Issue: 14974463 Troubleshooting: -------------------------------------------------------------------- Incontact ID:198432466012 User ID: Caller Name: Jason Callback Number: 6177782817 ext 704 /7815809226 Verified Email: Account Verified: Y Admin/User: Issue: Two step verification t2 Troubleshooting: ----------------------------------------------------------- Incontact ID:198432540722 User ID: Caller Name: Callback Number: Verified Email: Account Verified: Y Admin/User: Issue: 15005014 Troubleshooting: -------------------------------------------------------------------- Incontact ID:198432569642 User ID:62277840023 Caller Name: Chris Callback Number: 146 Verified Email: Account Verified: Y Admin/User: Issue: 14974310 Troubleshooting: ----------------------------------------------------------- Incontact ID: User ID: Caller Name: Callback Number: Verified Email: Account Verified: Y Admin/User: Issue: Troubleshooting: -------------------------------------------------------------------- Incontact ID: User ID: Caller Name: Callback Number: Verified Email: Account Verified: Y Admin/User: Issue: Troubleshooting: ----------------------------------------------------------- Incontact ID: User ID: Caller Name: Callback Number: Verified Email: Account Verified: Y Admin/User: Issue: Troubleshooting: -------------------------------------------------------------------- Incontact ID: User ID: Caller Name: Callback Number: Verified Email: Account Verified: Y Admin/User: Issue: Troubleshooting: ----------------------------------------------------------- Incontact ID: User ID: Caller Name: Callback Number: Verified Email: Account Verified: Y Admin/User: Issue: Troubleshooting: -------------------------------------------------------------------- Incontact ID: User ID: Caller Name: Callback Number: Verified Email: Account Verified: Y Admin/User: Issue: Troubleshooting: ----------------------------------------------------------- Incontact ID: User ID: Caller Name: Callback Number: Verified Email: Account Verified: Y Admin/User: Issue: Troubleshooting: -------------------------------------------------------------------- Incontact ID: User ID: Caller Name: Callback Number: Verified Email: Account Verified: Y Admin/User: Issue: Troubleshooting: ----------------------------------------------------------- Incontact ID: User ID: Caller Name: Callback Number: Verified Email: Account Verified: Y Admin/User: Issue: Troubleshooting: -------------------------------------------------------------------- Incontact ID: User ID: Caller Name: Callback Number: Verified Email: Account Verified: Y Admin/User: Issue: Troubleshooting: ----------------------------------------------------------- Incontact ID: User ID: Caller Name: Callback Number: Verified Email: Account Verified: Y Admin/User: Issue: Troubleshooting: -------------------------------------------------------------------- Incontact ID: User ID: Caller Name: Callback Number: Verified Email: Account Verified: Y Admin/User: Issue: Troubleshooting: ----------------------------------------------------------- Incontact ID: User ID: Caller Name: Callback Number: Verified Email: Account Verified: Y Admin/User: Issue: Troubleshooting: -------------------------------------------------------------------- Incontact ID: User ID: Caller Name: Callback Number: Verified Email: Account Verified: Y Admin/User: Issue: Troubleshooting: ----------------------------------------------------------- Incontact ID: User ID: Caller Name: Callback Number: Verified Email: Account Verified: Y Admin/User: Issue: Troubleshooting: -------------------------------------------------------------------- Incontact ID: User ID: Caller Name: Callback Number: Verified Email: Account Verified: Y Admin/User: Issue: Troubleshooting: ----------------------------------------------------------- Incontact ID: User ID: Caller Name: Callback Number: Verified Email: Account Verified: Y Admin/User: Issue: Troubleshooting: -------------------------------------------------------------------- Incontact ID: User ID: Caller Name: Callback Number: Verified Email: Account Verified: Y Admin/User: Issue: Troubleshooting: ----------------------------------------------------------- Incontact ID: User ID: Caller Name: Callback Number: Verified Email: Account Verified: Y Admin/User: Issue: Troubleshooting: -------------------------------------------------------------------- Incontact ID: User ID: Caller Name: Callback Number: Verified Email: Account Verified: Y Admin/User: Issue: Troubleshooting: ----------------------------------------------------------- Incontact ID: User ID: Caller Name: Callback Number: Verified Email: Account Verified: Y Admin/User: Issue: Troubleshooting: -------------------------------------------------------------------- Incontact ID: User ID: Caller Name: Callback Number: Verified Email: Account Verified: Y Admin/User: Issue: Troubleshooting: ----------------------------------------------------------- Incontact ID: User ID: Caller Name: Callback Number: Verified Email: Account Verified: Y Admin/User: Issue: Troubleshooting: -------------------------------------------------------------------- Incontact ID: User ID: Caller Name: Callback Number: Verified Email: Account Verified: Y Admin/User: Issue: Troubleshooting: ----------------------------------------------------------- Incontact ID: User ID: Caller Name: Callback Number: Verified Email: Account Verified: Y Admin/User: Issue: Troubleshooting: -------------------------------------------------------------------- Incontact ID: User ID: Caller Name: Callback Number: Verified Email: Account Verified: Y Admin/User: Issue: Troubleshooting: ----------------------------------------------------------- Incontact ID: User ID: Caller Name: Callback Number: Verified Email: Account Verified: Y Admin/User: Issue: Troubleshooting: -------------------------------------------------------------------- Incontact ID: User ID: Caller Name: Callback Number: Verified Email: Account Verified: Y Admin/User: Issue: Troubleshooting: ----------------------------------------------------------- Incontact ID: User ID: Caller Name: Callback Number: Verified Email: Account Verified: Y Admin/User: Issue: Troubleshooting: -------------------------------------------------------------------- Incontact ID: User ID: Caller Name: Callback Number: Verified Email: Account Verified: Y Admin/User: Issue: Troubleshooting: ----------------------------------------------------------- Incontact ID: User ID: Caller Name: Callback Number: Verified Email: Account Verified: Y Admin/User: Issue: Troubleshooting: -------------------------------------------------------------------- Incontact ID: User ID: Caller Name: Callback Number: Verified Email: Account Verified: Y Admin/User: Issue: Troubleshooting: ----------------------------------------------------------- Incontact ID: User ID: Caller Name: Callback Number: Verified Email: Account Verified: Y Admin/User: Issue: Troubleshooting: -------------------------------------------------------------------- Incontact ID: User ID: Caller Name: Callback Number: Verified Email: Account Verified: Y Admin/User: Issue: Troubleshooting: ----------------------------------------------------------- Incontact ID: User ID: Caller Name: Callback Number: Verified Email: Account Verified: Y Admin/User: Issue: Troubleshooting: -------------------------------------------------------------------- Incontact ID: User ID: Caller Name: Callback Number: Verified Email: Account Verified: Y Admin/User: Issue: Troubleshooting: ----------------------------------------------------------- Incontact ID: User ID: Caller Name: Callback Number: Verified Email: Account Verified: Y Admin/User: Issue: Troubleshooting: -------------------------------------------------------------------- Incontact ID: User ID: Caller Name: Callback Number: Verified Email: Account Verified: Y Admin/User: Issue: Troubleshooting: ----------------------------------------------------------- Incontact ID: User ID: Caller Name: Callback Number: Verified Email: Account Verified: Y Admin/User: Issue: Troubleshooting: -------------------------------------------------------------------- Incontact ID: User ID: Caller Name: Callback Number: Verified Email: Account Verified: Y Admin/User: Issue: Troubleshooting: ----------------------------------------------------------- Incontact ID: User ID: Caller Name: Callback Number: Verified Email: Account Verified: Y Admin/User: Issue: Troubleshooting: -------------------------------------------------------------------- Incontact ID: User ID: Caller Name: Callback Number: Verified Email: Account Verified: Y Admin/User: Issue: Troubleshooting: ----------------------------------------------------------- Incontact ID: User ID: Caller Name: Callback Number: Verified Email: Account Verified: Y Admin/User: Issue: Troubleshooting: -------------------------------------------------------------------- Incontact ID: User ID: Caller Name: Callback Number: Verified Email: Account Verified: Y Admin/User: Issue: Troubleshooting: ----------------------------------------------------------- Incontact ID: User ID: Caller Name: Callback Number: Verified Email: Account Verified: Y Admin/User: Issue: Troubleshooting: -------------------------------------------------------------------- Incontact ID: User ID: Caller Name: Callback Number: Verified Email: Account Verified: Y Admin/User: Issue: Troubleshooting: ----------------------------------------------------------- Incontact ID: User ID: Caller Name: Callback Number: Verified Email: Account Verified: Y Admin/User: Issue: Troubleshooting: -------------------------------------------------------------------- Incontact ID: User ID: Caller Name: Callback Number: Verified Email: Account Verified: Y Admin/User: Issue: Troubleshooting: ----------------------------------------------------------- Incontact ID: User ID: Caller Name: Callback Number: Verified Email: Account Verified: Y Admin/User: Issue: Troubleshooting: -------------------------------------------------------------------- Incontact ID: User ID: Caller Name: Callback Number: Verified Email: Account Verified: Y Admin/User: Issue: Troubleshooting: ----------------------------------------------------------- Incontact ID: User ID: Caller Name: Callback Number: Verified Email: Account Verified: Y Admin/User: Issue: Troubleshooting: -------------------------------------------------------------------- Incontact ID: User ID: Caller Name: Callback Number: Verified Email: Account Verified: Y Admin/User: Issue: Troubleshooting: ----------------------------------------------------------- Incontact ID: User ID: Caller Name: Callback Number: Verified Email: Account Verified: Y Admin/User: Issue: Troubleshooting: -------------------------------------------------------------------- Incontact ID: User ID: Caller Name: Callback Number: Verified Email: Account Verified: Y Admin/User: Issue: Troubleshooting: ----------------------------------------------------------- Incontact ID: User ID: Caller Name: Callback Number: Verified Email: Account Verified: Y Admin/User: Issue: Troubleshooting: -------------------------------------------------------------------- Incontact ID: User ID: Caller Name: Callback Number: Verified Email: Account Verified: Y Admin/User: Issue: Troubleshooting: ----------------------------------------------------------- Incontact ID: User ID: Caller Name: Callback Number: Verified Email: Account Verified: Y Admin/User: Issue: Troubleshooting: -------------------------------------------------------------------- Incontact ID: User ID: Caller Name: Callback Number: Verified Email: Account Verified: Y Admin/User: Issue: Troubleshooting: ----------------------------------------------------------- Incontact ID: User ID: Caller Name: Callback Number: Verified Email: Account Verified: Y Admin/User: Issue: Troubleshooting: -------------------------------------------------------------------- Incontact ID: User ID: Caller Name: Callback Number: Verified Email: Account Verified: Y Admin/User: Issue: Troubleshooting: ----------------------------------------------------------- Incontact ID: User ID: Caller Name: Callback Number: Verified Email: Account Verified: Y Admin/User: Issue: Troubleshooting: -------------------------------------------------------------------- Incontact ID: User ID: Caller Name: Callback Number: Verified Email: Account Verified: Y Admin/User: Issue: Troubleshooting: ----------------------------------------------------------- Incontact ID: User ID: Caller Name: Callback Number: Verified Email: Account Verified: Y Admin/User: Issue: Troubleshooting: -------------------------------------------------------------------- Incontact ID: User ID: Caller Name: Callback Number: Verified Email: Account Verified: Y Admin/User: Issue: Troubleshooting: ----------------------------------------------------------- Incontact ID: User ID: Caller Name: Callback Number: Verified Email: Account Verified: Y Admin/User: Issue: Troubleshooting: -------------------------------------------------------------------- Incontact ID: User ID: Caller Name: Callback Number: Verified Email: Account Verified: Y Admin/User: Issue: Troubleshooting: ----------------------------------------------------------- Incontact ID: User ID: Caller Name: Callback Number: Verified Email: Account Verified: Y Admin/User: Issue: Troubleshooting: -------------------------------------------------------------------- Incontact ID: User ID: Caller Name: Callback Number: Verified Email: Account Verified: Y Admin/User: Issue: Troubleshooting: ----------------------------------------------------------- Incontact ID: User ID: Caller Name: Callback Number: Verified Email: Account Verified: Y Admin/User: Issue: Troubleshooting: -------------------------------------------------------------------- Incontact ID: User ID: Caller Name: Callback Number: Verified Email: Account Verified: Y Admin/User: Issue: Troubleshooting: ----------------------------------------------------------- Incontact ID: User ID: Caller Name: Callback Number: Verified Email: Account Verified: Y Admin/User: Issue: Troubleshooting: -------------------------------------------------------------------- Incontact ID: User ID: Caller Name: Callback Number: Verified Email: Account Verified: Y Admin/User: Issue: Troubleshooting: ----------------------------------------------------------- Incontact ID: User ID: Caller Name: Callback Number: Verified Email: Account Verified: Y Admin/User: Issue: Troubleshooting: -------------------------------------------------------------------- Incontact ID: User ID: Caller Name: Callback Number: Verified Email: Account Verified: Y Admin/User: Issue: Troubleshooting: ----------------------------------------------------------- Incontact ID: User ID: Caller Name: Callback Number: Verified Email: Account Verified: Y Admin/User: Issue: Troubleshooting: -------------------------------------------------------------------- Incontact ID: User ID: Caller Name: Callback Number: Verified Email: Account Verified: Y Admin/User: Issue: Troubleshooting: ----------------------------------------------------------- Incontact ID: User ID: Caller Name: Callback Number: Verified Email: Account Verified: Y Admin/User: Issue: Troubleshooting: -------------------------------------------------------------------- Incontact ID: User ID: Caller Name: Callback Number: Verified Email: Account Verified: Y Admin/User: Issue: Troubleshooting: ----------------------------------------------------------- Incontact ID: User ID: Caller Name: Callback Number: Verified Email: Account Verified: Y Admin/User: Issue: Troubleshooting: -------------------------------------------------------------------- Incontact ID: User ID: Caller Name: Callback Number: Verified Email: Account Verified: Y Admin/User: Issue: Troubleshooting: ----------------------------------------------------------- Incontact ID: User ID: Caller Name: Callback Number: Verified Email: Account Verified: Y Admin/User: Issue: Troubleshooting: