Untitled Note

Customer Name: UID: InContact ID:430267436215 Extension #: Company Number:6106781015 Best callback number: Email address: Customer's preferred callback time (with timezone): Admin: Y/N Account Verified: Y/N Issue:customer just gave me a number to call him back once he hung up Troubleshooting: ) itried to contact him several times just one answer but requested me the same after three attempts no answer received Recap: Y/N Support Site provided: Y/N Survey Spiel: Y/N party unavailable CASE NUMBER: UID: POD: ISSUE: ISP: SESSION LOGS: