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107.189.165.31:443 SentinelTubbs5010 A pleasure chatting with you this afternoon, Annette Hunter! You are through to TalkTalk Technical Support, my name is Rica. I hope you are doing well today. How may I help? We apologise for any inconvenience that this has cause you, this is not the kind of service TalkTalk wants you to have. No worries, I'll be happy to help How may I help you further? Thank you for bringing this to our attention. No worries, I will be more than happy to assist you with ***************************************************************************************************************************************** May I know the first 2 character of your TalkTalk password, please? May I know the mobile number and email address registered on your TalkTalk account, please? ***************************************************************************************************************************************** This is an auto response from TalkTalk as we haven’t heard from you in a while. If you still need us just reply to this message. I just want to check if everything is okay as I haven't received a response from my last post to you? I haven't heard from you for a while so I'll close our chat within a minute, if you still need support you can use our online help pages or chat with us again. Thank you. I'm sorry we couldn't finish our conversation. As I haven't heard from you for some time, I'm going to close this chat. If you need any help in future, please do not hesitate to contact us again. Thank you for taking time chatting with TalkTalk Technical Support. Have a wonderful day and stay safe. ***************************************************************************************************************************************** You're welcome. Is there anything else that I can assist you with today? You're welcome. TalkTalk loves feedback for us to serve you better, please take time to answer our short survey after this conversation. I would really appreciate your response on the service that I have provided. You're welcome. Thank you for taking time chatting with TalkTalk Customer Billing Department. This has been Rica. Have a wonderful day and stay safe ***************************************************************************************************************************************** Follow these simple steps to add your telephone enquiry password or to view your current password. 1. Log into My Account 2. Select Profile