Untitled Note

User ID: 63083546008 InContact ID 457518005948 Customer Name: Ian ( Immigration Finder ) RC Phone Number: 561-379-1315 Extension #: 200 Best callback number: 425-923-9824 Email address: hil@immigrationfinder.com Customer's preferred callback time (with timezone): Admin: Y Account Verified: Y Description: change the main company number to a random one with area code 305 xxx xxxx , they deleted an old number by mistake so they the number back with area code 305 insted of the (561) 593-8658 also assign this number to wendy Issue/Subject: For : Ian ( Immigration Finder ) | Issue: Main company number to be changed | By: Andres Camp TS: Main company number swaped with tier 2 support chat new number purchased with area code 305 for user 102 ch wating the reimbursment for the number deleted by mistake ch satisfied Account Verified Y/N: Y How many phones are affected?: 1 Error on the Display Screen: No response from the machine Extension Number in Issue: (Provide all that applies) Serial Number of the phone: Make and Model: lex-m03-001 Digital Line: (805) 419-2687 Other Notes: Is the customer on the same location where the phone is?: YES Internet connection working?: Yes Additional Question -Phone has user extension and DL assigned: Y -Customer's internet connection is working: Y -Customer is in the same location as the phone is: Y -Phone is powered ON: Y