Untitled Note

User ID: Customer Name: Company#: Admin: Y/N Extension #: Best callback number: Account Verified: Y/N Email address: Issue: Troubleshooting: Recap: Y/N Support Site provided: Y/N Survey Spiel: Y/N ----------------------------------------------------------------------------------- Account Verified Y/N: How many phones are affected?: Error on the Display Screen: Extension Number in Issue: Serial Number of the phone: Make and Model: Digital Line: Other Notes: Is the customer on the same location where the phone is?: Internet connection working?: Additional Question -Phone has user extension and DL assigned: Y/N -Customer's internet connection is working: Y/N -Customer is in the same location as the phone is: -Phone is powered ON: