Untitled Note
By: Anonymous5/19/20222 views Public Note
08:00am 10:00am OFFICE 100
09:30am 09:45am Break
09:45am 11:30pm OFFICE 100
11:30pm 12:30pm Lunch
12:30pm 03:15pm OFFICE 100
03:15pm 03:30pm Break
03:30pm 05:00pm OFFICE 100
Incontact Id : 200182785345
Name : Danial
RC # : 3025046054 /111
CB # : 3025046054
UID : 144507048
Email : saqlain.aleem@yahoo.com
DL : 47
Account Ver: Y
Issue: cust getting an error saying his session will end and needs to log out and log back in
TS:
cust already insinstalled and reinstalled the app.
cleared cache and cookies.
logged in to different computer. still the same.
replicated ext.
Danial Toby 111
saqlain.aleem@yahoo.com
(302) 504-6054
CST / 24hrs
Saqlai Aleem
1610 S WILSON ST, CASPER, WY, 82601, United States
Line got discon.
called back cust 200182821039 / no ans left a VM.
Incontact Id : 200182836582
Name : Angela
RC # : 5614611481 / 5002
CB # : 5614611481
UID : 264252041
Email : achavarria@nowoptics.com
DL : 325
Account Ver:
Issue: no audio on the handset
TS:
cust called in saying that handset is not working and could only answer through speaker.
phone is online
caller did 3 way call to the site./ talking to dennis
asked Dennis if theres another handset he could use for the meantime.
Dennis said its working now he found out that it was plugged in to different port.
issue resolved.
User/Extension Status: (561) 207-7678 / 22022
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