Untitled Note

Customer Name: Deena Papagni UID: 62561447031 InContact ID: 457403702584 Extension #: 101 Company#: 559 438 5466 Best callback number:(559) 940-5466 Email address: deena@touchofclasslimo.com Customer's preferred callback time (with timezone): N/A Admin: Y Account Verified: Y Issue: cx wanted to send call queue voicemails to ext 102, reset its voicemail pin and custom the wait of the queue Troubleshooting: walked the customer through the call queue settings and voicemail pin change and the Recap: Y Support Site provided: Y Survey Spiel: Y