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******** Opening ******* Welcome to Samsung Australia’s Online Shopping Assistance. My name is JC. How may I assist you? Great news! We have a special offer, and you are more than qualified! ******** Samsung Upgrade ********* Samsung Upgrade Program allows you to make a monthly istallation payments with 0% interest rate. Also entitled you to own our latest Galaxy Flagship Devices. ******** CS On Hold ******** Let me check on this for you. Can I put our chat on hold for 2-3 minutes? Would it be okay to put you on hold for 2-3 minutes while I'm checking the accurate information about our query? ******** Sample SELLING: ******** Assumptive Closing ******** I can stay online with you while you process your order. Feel free to ask some questions if you have one. 1. Click "Add to Cart" button. 2. Click on the Shopping Cart at the top right corner of the page. 3. Click on the "Checkout" button and fill in the billing details. You can use your Debit/Credit Card, PayPal, or Samsung Finance to purchase. We also have free delivery. If you are in the Metro Area, the delivery is 1-2 business days. If not, it is going to be 1-7 business days delivery. We have free delivery and the standard delivery time frame is 7-14 business days. But you will have the option to choose your preferred delivery date using the calendar during checkout. *********Finance and Afterpay******** Finance and Afterpay: You can use your Debit/Credit Card, PayPal, or Samsung Finance to purchase. Samsung Finance offers 0% interest for all eligible purchases for either 12, 24, or 36 months for smartphones and up to 48 months for appliances. You need to use any of these eligible cards. Gem Visa, Buyer's Edge, CreditLine or Go Master Card. AFTERPAY: If you do not have any of these cards, you can use Afterpay. With Afterpay you can place your order now and pay in 4 equal fortnightly payments with no interest. Available to customers in Australia with a debit or credit card. This financial plan is valid for specific credit cards GEM Visa Card, Go Mastercard, CreditLine