Untitled Note
By: Anonymous12/7/20222 views Public Note
Customer Name: Marie Stefanov.
UID: 132648027.
InContact ID: 456781543095.
Extension #103
Best callback number:(901) 290-0716 .
Email address:NA
Customer's preferred callback time (with timezone): Central.
Admin: Yes
Account Verified: Yes.
Issue: Not able to send messages if the text message includes an e-mail address.
Troubleshooting: I told the customer to wait for the issue to be fixed from Ring Central because we're having an outage on the system.
Recap: Yes.
Support Site provided: Yes.
Survey Spiel: Yes.