Untitled Note

Customer Name: Hazel UID: 1629699004 InContact ID: Extension #: 101 Main Company number: 7036763433 Best callback number: 5715947784 Email address: hazelbw@live.com Customer's preferred callback time (with timezone): Admin: Y/N y Account Verified: Y/N y Issue: custom rules Troubleshooting: (steps taken to address the issue) added two new custom rules Recap: Y/N y Support Site provided: Y/N y Survey Spiel: Y/N y