Untitled Note
By: Anonymous1/20/20232 views Public Note
Customer Name:
RingCentral Number:6319952464
UID:
InContact ID:458608121543
Extension #:
Best callback number:
Email address:
Customer's preferred callback time (with timezone):
Admin: Y/N
Account Verified: Y/N
Issue: calls going to voicemail to call queue
Troubleshooting:
Recap: Y/N
Support Site provided: Y/N
Survey Spiel: Y/N
For (Customer’s Name)_Issue_Assisted / Resolved by (Agent’s Name)