Untitled Note

Chief Accountant - When the customer name in TRIO is Chief Accountant this means that previously it was a Business Account. Use the IDV contact Guide and review Cheif Accountant to see what you can do. Power of Attorney (POA) - is an official nominee, that has been given legal rights to look after the customers financial and life decisions as the customer may not be able to because they are ill, in hospital, prison or unable to make decisions for themselves due to mental illness. If IDV failed - there is still a way on how to help the customer by sending them a direct help link/supermail on how to access MyAccount