Untitled Note

Customer Name: Mersiha Musovic 18555566546 UID:1508907008 InContact ID:456067318339 Extension #: 113 Best callback number: 6042309902 Email address:mersiham@moj.io Customer's preferred callback time (with timezone): Admin: Y/N yes Account Verified: Y/N yes Issue: 1. Customer wants to delete 2 not activated 113 users from the admin portal -Sign in to the RingCentral online account as an admin Go to Users > User List > Users with Extensions in the Admin Portal. -Tick the checkboxes beside the user extensions you want to delete. -Click the Delete button or the more icon at the far right of any extensions you want to delete, then select Delete. -Choose to move the Phone Number assigned to a user to the inventory 2. Customer wants to change the password on ext 107 to access messages -Click on the user operator name> user details> Security> change password - 3. Customer cant access the super super admin extension in admin portal -On ring central.com> sign in> forgot password. -customer selfserve the password changing process Recap: Y/N yes Support Site provided: Y/N yes Survey Spiel: Y/N yes