Untitled Note

Customer Name: Arman RingCentral Number: 8632764676 UID:63094193008 InContact ID:457518025928 Extension #:101 Best callback number: 9092559112 Email address: Customer's preferred callback time (with timezone): Admin: Y/N Account Verified: Y/N Issue: The customer wants to change the user greeting for both extensions Troubleshooting: The customer had the user greeting misconfigured on the connecting message so I guided the customer to switch the audio and it worked properly Recap: Y/N Support Site provided: Y/N Survey Spiel: Y/N For (Customer’s Name)_Issue_Assisted / Resolved by (Agent’s Name)