Untitled Note

Customer Name: Taryn Beckett UID: 244186027 InContact ID: 457404321754 Extension #: 106 Rc Number: 844-446-2443 Best callback number 201-755-0836 Email address: taryn@thebrobasket.com Customer's preferred callback time (with timezone): Admin: Y Account Verified: Y Issue: For tarn baget | Issue ch wants a new Message-Only Extension for next monday | By Andres Campos description: message saying currenlty we are closed for next monday 26th Troubleshooting: (steps taken to address the issue) Adv the customer to create the recording for the Message-Only Extensions ch requested me to make the configuration for that message ch satisfied Recap: Y/N Support Site provided: Y/N Survey Spiel: Y/N Account Verified Y/N: Y How many phones are affected?: 1 Error on the Display Screen: No response from the machine Extension Number in Issue: (Provide all that applies) Serial Number of the phone: Make and Model: lex-m03-001 Digital Line: (805) 419-2687 Other Notes: Is the customer on the same location where the phone is?: YES Internet connection working?: Yes Additional Question -Phone has user extension and DL assigned: Y -Customer's internet connection is working: Y -Customer is in the same location as the phone is: Y -Phone is powered ON: Y