Untitled Note

Customer Name: Danny Gomez Main Company Number 5753738300 UID: Extension #: 1054 Best callback number: 5756351980 Email address: danny.gomez@hakesbrothers.com Customer's preferred callback time (with timezone): Admin: Y/N yes Account Verified: Y/N yes Issue: help to create call queues Troubleshooting Recap: Y/N y Support Site provided: Y/N yes Survey Spiel: Y/N yes Customer Name: Wendy Rush Main Company Number: 8777652673 ext 104 UID: Extension #: Best callback number: Email address: Customer's preferred callback time (with timezone): Admin: Y/N yes Account Verified: Y/N yes Issue: Troubleshooting Recap: Y/N Support Site provided: Y/N Survey Spiel: Y/N Customer Name: Candelario Garica Main Company Number: 7139808125 UID: Extension #: 101 Best callback number: (512) 791-0010 Email address:rpe0277@gmail.com Customer's preferred callback time (with timezone): Admin: Y/N yes Account Verified: Y/N yes Issue: create call handling rules and user greeting Troubleshooting 1. Call handling You can add up to 10 forwarding numbers for each extension assigned to you and set calls to ring sequentially or simultaneously. Select additional devices (if any) you would like to ring when you receive an incoming call to your business number. If you need to add more numbers, click Add number or co-worker. Choose whether you’re adding a Number or a Coworker. Enter the phone number and a corresponding custom label for it on the space provided. 2. User greeting Utilizing the User Greeting feature allows the system to play a recorded message when callers initially contact a User extension which lets them know that they have reached the right person. 1. Log in to the RingCentral online account. 2. Go to Settings, and then click Screening, Greeting