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Customer Name: Scott Jansen UID: 63069995008 InContact ID: 431642265675 Extension #: 102 Main Company number: 5103595472 Best callback numbers: 7077183560 Email address: sjansen@dustyrobotics.com Customer's preferred callback time (with timezone): Admin: Y/N y Account Verified: Y/N y Issue: Activate sms, new account Troubleshooting: (steps taken to address the issue) escalate to telco Recap: Y/N Support Site provided: Y/N Survey Spiel: Y/N Hello Team, We need help in enabling the SMS/MMS feature for this customer as it is currently not enabled. UID: The phone number is . Please assist as soon as possible. Thank you scott call Number: InContact ID: