Untitled Note

Customer Name:Kenneth Hurtault UID:62930396008 InContact ID:456402624236 Extension #: Best callback number:2405509856 Company Number: Email address:kennthhurtult@gmail.com Customer's preferred callback time (with timezone): Admin: Y Account Verified: Y Issue: call forwarding to an external number Troubleshooting: (steps taken to address the issue) ch requsted me to make the setting for him I wet to admin Portal, user, user with extensions call handling and was set promised customer to call him back to help with update credit card to not have issues billing Recap: Y/N Support Site provided: Y/N Survey Spiel: Y/N 3013637521sheldon 3016136213