Untitled Note

Customer Name: Guadalupe Vazquez UID: 63041421008 InContact ID: 456888194239 Extension #: 101 Main company number: 6573414890 Best callback number: 7143218027 Email address: gvazquez@vvtaxservices.com Customer's preferred callback time (with timezone): Admin: Y/N y Account Verified: Y/N y 16944323 Issue: add devices to her account, one of the computers had an update, and one of the phones went no service, they installed programs on windows and the phone stoped working ext 102 yealink 805e0cdb60f Troubleshooting: (steps taken to address the issue) Checked call handling and user config Recap: Y/N Support Site provided: Y/N Survey Spiel: Y/N note with blue obtaining ip address and on top of it it says no service