Untitled Note

User ID 57523878 InContact ID 457162913174 Customer Name: Clint Chung RC Phone Number: clint 213-674-4370 Extension #: 0 Best callback number: 213-787-0337 Email address: clint.chung@isylaw.com Customer's preferred callback time (with timezone): Admin: Y Account Verified: Y Description: ch needs to provisiong devices for extension (213) 992-9355 ((199)) and (213) 992-9514 EXT ((198)) Issue/Subject: For: Clint Chung | Issue: Provisioning for Polycom Trio 8500 | By: Andres Camp Account Verified Y/N: Y How many phones are affected?: 2 Error on the Display Screen: line red circle signal , warning line unregistered Extension Number in Issue: (Provide all that applies) Serial Number of the phone: Make and Model: Polycom Trio 8500 Digital Line: (213) 992-9514 and (213) 992-9355 Other Notes: Is the customer on the same location where the phone is?: YES Internet connection working?: Yes Additional Question -Phone has user extension and DL assigned: Y -Customer's internet connection is working: Y -Customer is in the same location as the phone is: Y -Phone is powered ON: Y