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LET ME SEE WHAT I CAN DO FOR THAT I WILL BE MORE THAN HAPPY TO ASSIST YOU ***Um may I know if it is your best callback number that you use to call united (number) ***so that incase the call got disconnected I'll make sure to call you back. just for clarification PNR: ***it's suppose to be 6 Alpha numeric MILEAGE: ***It's suppose to be 8 Alpha numeric I can't speak in your language but i will transfer you to (spanish) so that they can assist you better please stay on the line. I THINK WE HAVE ALL SET NOW, ONCE AGAIN THANK YOU FOR CALLING UA YOU HAVE A NICE DAY! ==================================================================== before we end this call I WOULD LIKE YOU TO KNOW THAT *** We have an introductory offer where there is no annual fee for the first year, and then it's $95 each year after that. With the united explorer credit card you'll earn up to 70,000 bonus miles after qualifying purchases. I'd be happy to transfer you to chase to learn more and apply for the United Explorer credit card. WHAT DO YOU THINK?" If customer declines: ***that's okay if you change your mind or you'd like to apply later you can visit UNITED.COM/CHASE THE CUSTOMER WANTS TO FOR THE UNITED EXPLORER CREDIT CARD ==================================================================== I THINK WE HAVE ALL SET NOW, ONCE AGAIN THANK YOU FOR CALLING UA. YOU HAVE A NICE DAY! this is an on set support the customer don't want to provide any information. beyond 30 days just for clarification