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Hi, . Thank you for reaching out to Walmart Customer Care. This is Kiana. I hope you and your beloved ones are safe! How can I help you? I apologize that you experience that kind of situation. I understand that it may be frustrating to you. I'll do everything that I can to help you. I am sorry to hear that this happened to you. I will be more than happy to assist you today and get this issue fixed. I understand the inconvenience and I sincerely apologize for what happened. Please give me a moment to check the order on your account to see the status of your order. I appreciate your time working with me. Anything else that I can help you with today aside from this? We can’t thank you enough for your understanding and patience. Aside from this, will there be anything else I can help you with today? Have I fully addressed all of your concerns for today? or Have I fully resolve all of your concerns for today? I'm glad I was able to help you for today and I hope you were overall satisfied with the way I handled your issue. Thank you for shopping at Walmart! Again, this is Kiana, have a great day and always take care. You may also visit this article if you have questions or concerns in the future: https://www.walmart.com/help Thank you for choosing Walmart. Please stay safe and have a great day! I'm going to close this chat for now. If you need any help in the future, please do not hesitate to contact us again. It's been a pleasure assisting you, . I'm going to close this chat now. Again this is Kiana. Thank you for contacting Walmart Chat Support. Also Don't forget to visit our website for any additional help at https://www.walmart.com/help. Have a great day ahead and Stay safe :) It appears that you're already busy or away of this chat window. You can always contact us back and will be more than happy assist you. If you need any help in the future. You can also visit our Help Center on Walmart.com/help for answer to many types of concerns. Thanks for contacting us and have great day. You're very Welcome, Have a Wonderful day, Stay safe and healthy :)