Untitled Note

Ms teams number update Orlando Lladoni OL005139125@alorica.com FortiMSMFA_WAHCubao_Sprint 63 9075081773 updated MDN to 9511559169 EU ended before confirming that update completed IMS1494954 VPN wrong creds Daniel Moran DM005833745@alorica.com FortiMSMFA_WAHGuatemala_TMobile Azure ASAv_WAHGuatemala_T-mobile 502 58279841 cannot engage unlock and reset pw for VPN resolved Jan De La Rosa Perez Jan.DeLaRosaPerez@alorica.com Azure ASAv_WAHSantoDomingo_Samsung 1849 2032692 Agent login working onsite asking authentication FB005984818 Cisco login failed Rosemarie Dichoso RD005934697@alorica.com Azure ASAv_WAHCubao_Verizon 63 9484517022 locked /bad pw unlocked and reset pw Cisco login failed Eliasa Mea Alarcon EA005035963@alorica.com FortiMSMFA_WAHAlphaland_Collegeboard Azure ASAv_WAHAPAC_College Board PCI 63 9096580172 - enabled login issue - pw expired unlock logins adv to reset pw - sspr or ticket as chatter CSR IMS1494865 TRYING TO GET A COPY OF MY PAY STUBS NAME: BEATRICE HARRINGTON-CARPENTER, CAN BE REACHED AT 601-502-4919, BH005932950 adv to ask help with sup to send email paypaperless@alorica.com Cisco login failed Melinda Belmonte MB004936215@alorica.com Azure ASAv_WAHMezza_McClatchy verify login username adv to dc forti to connect with cisco EU ended IMS1495334 Asking to get COE jr005917763 - resigned EE adv to contact manager to seek help with HR EDU logins disabled Cannot connect to FortiVPN Shada Randolph SR005816526@alorica.com FortiMSMFA_WAHTucson_Costco 1 6672318276 cannot engage unlock reset pw Daniel Romero Daniel.Romero2.pu@alorica.com authenticator issue Monica Silva MS005999023@alorica.com FortiMSMFA_WAHLipa_XPO Azure ASAv_WAHAPAC_XPO MFA disabled - requested to enable - LOD cannot enable having error added 09153523548 in azure Lipa Site/XPO Logistics manager Hope Marie Pua Hope.Pua@alorica.com 63 09997855533 Manager: Alvin Matanguihan to IAM ticket INC0573326- Christian Gonzalez CG005927618@alorica.com FortiMSMFA_WAHFort Myers_Costco 1 941 387 4039 Morgan Beach MB005921832@alorica.com FortiMSMFA_WAHHuntsville_Optum 1 3188379170 ask vpn username confirming vpn to connect with EU ended Hi something is wrong with my computer screen it keeps blanking on and off and it’s showing yellow Frenchell Williams FW005924376@alorica.com Azure ASAv_WAHRegionVZWB_Verizon FortiMSMFA_WAHSaraland_Verizon 1 5046458104 alorica pc wired hard reset done wire connected correctly ask if has spare monitor to test cable EU NR Need help with monitor and can’t hear customers Sonya Perdue SP005854582@alorica.com Azure Asav_WAHMontgomery_Duke Energy FortiMSMFA_WAHMontgomery_Duke Energy 1 3343494823 unplug replug hs done restart device done cannot fixme ask to check sound settings EU NR workspace not responding Jessie Perez JP005871837@alorica.com Azure ASAv_WAHCubao_Assurant 63 9452182973 Alorica pc wired vpn connected restart /relaunch workspace and pc done did force policy update for force stop option nancie.prather@alorica.com Azure ASAv_WAHNA_Benefeds 1 9185190514 Microsoft 365 F3 MFA number update Ayanna Sanders AS005932630@alorica.com 1 3188555858 MFA disabled - requested change number in the system 4704168561 reset pw as cannot DHS Elton Jake Ibis EI005992493@alorica.com mfa disabled - requested reset pw completed mfa number update Arian Mae Tugade AT005993049@alorica.com 63 9158804192 mfa disabled - requested removed number advto re reg EU device rebootingon its own it happened again, my PC restart and I have contact right now. Den Carl Macabenta DM005963108@alorica.com Azure ASAv_WAHAlphaland_Doordash Azure ASAv_WAHMakati_Doordash 63 9150775070 alorica pc hard reset on pc done wires connected correctly Cisco, HP, Converge, Company, MJ Plaza but as of now WAH. t3 Tiana Lewis TL005815025@alorica.com FortiMSMFA_WAHTucson_Costco 1 9196272283 MFA number update Lyndon Jipus LJ005862346@alorica.com 63 09094565473 login failed - reset pw done MG003964656 reset pw to Alorica@22 but eu ended when about to relay new pw IMS1496710 HR Related Question - update address provided EE link Bryan Ballados BB005994927@alorica.com FortiMSMFA_WAHPuebla_Doordash Azure ASAv_WAHMEX Puebla_Doordash AzureVPN - WAH Users - F1 AzureVPNAccess Azure ASAv_WAHLATAM_DoorDash 52 2299014028 MFA disabled - requested cannot engage unlock reset pw resolved Domain Password Reset Sherwin M Aquino SA006017091/04-2022/07-28/0672 unlock and reset pw resolved EU ended ms teams Naoyuki Furutani NF00455035@alorica.com Microsoft 365 E3 81 07011448181 can access ms team in web dl ms teams in pc resolved unable to get code Justine May Luna JL005314371@alorica.com FortiMSMFA_WAHAlphaland_ATT 63 9673262620 locked - pw expired unlock reset pw resolved IMS1496918 Cisco login failed Alexus Reyna AR005939698@alorica.com Azure ASAv_WAHNorth America_Accredo 1 3617309415 checked credentials - all good assisted to set ApP in mfa ask to relogin EU ended Guest chatter - unlock and reset login after getting verification info Mary Rose Gunio MG005864459@alorica.com FortiMSMFA_WAHLipa_GrubHub Azure ASAv_WAH_Users Azure ASAv_WAHLipa_Grubhub CCare Azure Asav_WAHLipa_Grubhub DCare 63 9380625884 Microsoft 365 F3 login pw working in engage now outlook, ms teams vpn - connected resolved